Sometimes you just need a helping hand. Our moncierges are here to provide all the care. As your qualified, vetted in-home assistant they take care of some of your day to day responsibilities so you reclaim time and get some balance back into your life.
Their focus adapts with you as your to-do list changes. This week you need to cross washing and ironing off your list; next week it's taking care of all the school drop-offs; the week after that it's removing the stress of groceries and cooking dinners for the family.
Our process is simple - we give you time back, not burden you with more chores.
Now, every busy family in Sydney can regain control of their household with some much needed in-home support from an mtime moncierge.
To celebrate the launch, we're offering 50% off the annual membership fee (normally $149) for every customer in Sydney who books 6 or more hours per week.
Take care of yourself and your family with less chores, less cleaning, less chaos!
Our Moncierges do not just have the qualifications, they have real life, relevant experience. They are parents who have managed their own households and raised their own children, retirees, career carers, or experienced students in the health and child care industry.
Every moncierge has at least two years of experience managing a household and looking after children. Our comprehensive recruitment process is made of multiple rounds including one on one and group interviews as well as stringent training and assessment. Additionally, every single moncierge has an up to date working with children check, police check, minimum 2 references, are qualified first aiders; and are trained in both food and child safety protocols.
Moncierges are direct employees of mtime so we handle workers comp, insurance and all wages, meaning no management from your side, no issues - only peace of mind that we have it under control.
So you and your children can meet your matched moncierge, everyone gets a 2-session trial. If you decide its not for you, we'll refund 50% of your membership fee.
There's no cost to cancel*, plus you can change or upgrade your hours anytime you like *(72 hours notice is appreciated to notify your moncierge)
If the Moncierge you're matched with isn't the right fit for you, we'll find another match at no extra cost or provide a full refund if we don't match you within 6 weeks!
We have only just started with Mtime and they have gone above and beyond to meet our families needs. Nothing was ever to hard. We cannot thank them enough for giving me peace of mind that our children are cared for and our home. They selected two AMAZING moncierges. I cannot recommend them enough.
Absolutely delighted with the service! It has made my return to work smooth.