Become a moncierge

Our goal is to take care of parents, so that they can take care of their families — and we're looking for caring individuals to help us do it!

Become a moncierge

Why become a moncierge?

As an mtime Moncierge, you'll be matched with families who will rely on your help with a mix of cleaning, laundry, childcare or cooking tasks. Commitment to the family we match you with is the most important thing about this role. This is because your family will not only rely on your help, but they will consider you as one of their own.

What will a typical shift be like?

In the typical three hour session, many families will ask their Moncierge to come over at 2pm and do an hour of tidying. At 3pm, their Moncierge may be asked to go and pick up their kids from school, from which point the Moncierge will focus purely on childcare until mum or dad comes home from work. Once mum or dad is home and with the kids, the Moncierge may use the rest of the session to help make dinner.

Other families may want more tasks done, and therefore will ask for a session that is longer than three hours. For example, for a family getting five hours of help per session, the mix of tasks could consist of a one hour tidy, a three hour house clean and one hour of folding and ironing clothing.

It is important to be aware that none of the families you work with will only want help with one type of task. They are hiring a Moncierge specifically because they want help with cooking, cleaning, chores AND childcare. Unfortunately, this means if you only want to do one type of task, we may not be the right fit for you.

Requirement

You need to have at least ONE YEAR of experience in cooking, cleaning, and childcare tasks.

We consider home based skills to be as valuable as professional skills and we particularly encourage migrants, former and current stay at home parents, and retirees who are looking to build meaningful relationships with young families to apply. But all who are passionate about helping families are welcome!

Become a moncierge

Work time

Most shifts with the families you'll be matched with will be 3hrs once or twice a week. You must be able to work at the same time each week.

Become a moncierge

BENEFITS

Complete the following 3 minute application form to express your interest in a role

Complete application

If you have any questions about your application please email us at recruitment@mtime.com.au

FAQ

What does a Moncierge do?

As an mtime Moncierge, you'll be matched with families who will rely on your help for a mix of housekeeping, childcare and cooking tasks. Commitment to the family we match you with is the most important thing about this role. This is because your family will not only rely on your help, but they will consider you as one of their own.

How do I become a Moncierge?

Becoming a moncierge is a three stage process.

You apply. If you make it through our recruitment process, you will be given a job. You become mtime certified. You will be asked to obtain compliance documents such as a working with children check, police check and first aid certificate, and also to complete training. You will be paid by mtime for training.

You become a moncierge. You will start being matched with families and will receive a pay rise after three months, then again every year you stay with us. You also have the opportunity to become a moncierge trainer.

From start to finish, it’s about a three-four week process depending on how long it takes you to obtain your compliance documents and complete training.

What do I need to be a moncierge?

You MUST have at least one year of formal or informal experience running a family household, inclusive of completing cooking, cleaning, chores and childcare tasks.

In addition, you MUST obtain the following compliance documents at your own cost:

I only want to do childcare, I’m not interested in doing housekeeping. Can I still be a moncierge?

It is extremely unlikely that you will only do childcare tasks, so if you only want to look after kids, being a moncierge is probably the not the right job for you.

I'm a case manager, employment consultant, project officer, etc. can my clients work with you?

Yes! Please email us on recruitment@mtime.com.au to arrange a call with our team.

How do I begin the application process?

Just start the application with the form above. If you’re eligible to be a moncierge, we’ll review your application and get in touch to have a phone interview with you.