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Community Story

Meet our Moncierges: Putu

Meet our moncierge, Putu and read about her story

Meet our Moncierges: Putu

Since launching in March 2017, mtime has been a for purpose business with a focus on taking care of parents so that they can take care of their families. We do this by matching them with Moncierges – personal assistants who combine housekeeping and nannying tasks into one role. Our team is always working toward finding new ways of supporting families and one of them is using this blog as a platform to share the stories of our community. Today's interviews feature two of our mtime Moncierges; Monique and Putu; and they discuss their experiences in the mtime community.

Our moncierges
mtime moncierges

Meet Putu

Putu is a Moncierge who truly exemplifies what we mean when we say that the exchanges between families and Moncierges is one of the most valuable things about mtime. Putu is one of the most open minded and committed Moncierges we have worked with since launching.

She loves to take part in our community via skill sharing and regularly cooks traditional Indonesian food for the family she has been matched with; as well as engages in the sharing of her language too!


My name is Putu, and I'm a co–founder of a non–profit organisation for underprivileged young people in Bogor, Indonesia. I used to work with young people to assist them to reach their dreams and I love storytelling and tutoring (especially math). Alongside my role at mtime, I'm the house manager of my little family. For 15 years, I have looked after us, as well as my paralyzed mother until she passed away two years ago. Now, my husband and I have moved to Melbourne, as my husband is continuing his education at the University of Melbourne.

Through the journey in my life there are only three things I want to keep on doing:

  1. learn about everything and from everyone with an open mind,
  2. always try and do my best for every decision and choice I make, and;
  3. be useful to other people.

If you ask me what my biggest goal in life is, the answer is to assist others in achieving their goals. My life's principles strongly influence my actions. I'm passionate about learning as well as sharing with everyone. These principles allow me to get along with many people whatever their background, ethnicity, and religion may be.

Why mtime?

Honestly when I applied to become a Moncierge it was because of my curiosity. I wondered, ‘what is a Moncierge?’ Last year, as a newcomer in Australia I needed to keep myself active and start networking, so I took the opportunity to become a Moncierge!

I attended the open day and booked the interview; fortunately I received the chance to start my role as a Moncierge not long after! Being a Moncierge allows me to get to know local people, build my confidence, practice my English, share knowledge with others and grow new networks.

Although at the beginning I was a bit hesitant to start my role, with time I got used to it. Of course not all clients match my character and abilities but that's fine as I count them as my learning materials. It is not only housekeeping work, cleaning or babysitting; it's becoming the chain of my life's missions.

Through the conversation and the interaction with the families we work with, we learn about other's cultures as well as people learning about ours; and seeing life from different perspectives. By being a Moncierge I can learn to become a “bridge” between my culture and our clients' culture.

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