Get started in 3 easy steps

  1. signup
    Join mtime Choose your plan and sign up in 60 seconds to become a member.
  2. signup
    Tell us your preferences Your concierge will send you a 15-minute questionnaire to match you with the right moncierge. You'll be matched in 3-4 weeks.
  3. signup
    Get introduced to your moncierge Via phone, receive their bio inclusive of safety checks and get 30 minutes added to your first visit for FREE.


It costs AUD 149.00 per year to be an mtime member and then you pay for how much moncierge time you need (minimum 3hrs/week and each visit must be at least 3hrs). You can use the calculator below to estimate your weekly budget.

Time and rate Hour per week Cost per week
Weekday 7:00 - 19:00
AUD 40.00 per hour
After hours and weekends
AUD 54.00 per hour
Public holiday
Per week total

Need a hand after hours or on weekends? click here
You can read more about our pricing here.

We have you covered

Membership is $149/year and your first year is covered by your initial sign up fee of $149.

At mtime, the support doesn't stop once we've found you a match. We strive to provide the best support for all members of our community.

  • 7 days a week

    all inclusive customer support

  • Personally assigned concierge

    to manage your service

  • Replacements covered

    for when you need to move house or change your lifestyle

  • Payments and reimbursements

    handled by us

  • Full flexibility

    pause and change your routine whenever you need to

  • Last minute help

    add extra sessions whenever you need them

  • Organise after hours calls

    with our team to fit in with your schedule

  • Fully vetted and screened Moncierges

    we use a four stage recruitment process that includes written assessment, one on one AND group interviews

  • mtime certified

    working with child check, police check, food safety, child safety protocol

  • Insured and covered

    You'll be insured up to $10 mill

  • We hire them as our employees

    so workers comp, insurance and wages are handled by us

  • We are a social enterprise

    so a core segment of our team are recent migrants hailing from all over the world. We work with migrant communities throughout Melbourne and work hard to provide not only career opportunities for these groups, but an opportunity to join our culture of care and build connections with Australian families.


Moncierges are personal assistants who combine housekeeping and nannying into one role.

As a social enterprise, mtime hire Moncierges as our employee to provide a safety net of minimum entitlements, enable flexible working arrangements and fairness at work.

  • Errands & Chores

    laundry & life admin

  • Domestic cleaning

    cleans and tidying

  • Cooking & Meal prep

    come home to dinner ready

  • Childcare

    Leave your kids in safe hands

  • Use our Rideshare Account

    If your Moncierge can't drive, you'll have backup

  • All in One

    vetted & certified assistant

Not sure how much time you need? Here are the three most popular options amongst our current families.

  • 3hours/week

    Patch the leaks

    For anyone who needs more head space and regular time to recharge.

  • 6hours/week

    Calm the waves

    For those who want to maximise their time with their family by removing life admin.

  • 10hours/week

    Master the tsunami

    For those who want the full mtime experience.

If you need a custom plan, click here to get in touch.

Not sure how much time you need each week?

how much time do you need for house work?

Complete our quiz for a custom estimate.

Complete questionnaire

If you need more information about the timings for each task, you can check out our article for more details.

Not sure if mtime is for you?

Interested in getting a moncierge?

Sign up for waiting list

Just planning for the future?

You can drop us a note so we can look out for you.

You can also join our mailing list to get more update about our services.