Hire someone who can cook, clean, babysit and take care of your life admin.
Ivanhoe
Our moncierges can help you with
Cooking & meal prep
Domestic cleaning
Errands and laundry
Pick ups and drop offs
All in one vetted assistant
How it works
1
Join mtimeTell us how many hours you need and fill in the questionnaire we'll send to help us match you
with
the right Moncierge
2
Get introduced to your Monciergevia phone and receive their bio inclusive of safety checks
3
Start your sessions!Get a FREE 30 minutes added to your first visit to get to have more time to get to know your
Moncierge
Our services
mtime members gain exclusive access to our Moncierge service.
They can have Moncierge sessions once or twice a week plus ad hoc help when they need it.
To start off, many families use their sessions for ongoing cleaning and cooking help and add ad hoc childcare
whenever they need an extra hand. Membership is $149/year and your first year is covered by your initial sign up fee of $149.
$149/year
Membership
We'll be there for you
$39/hour
Moncierge
One flat rate
We have you covered
At mtime, the support doesn't stop once we've found you a match. We strive provide the best support
all members of our community.
7 days a weekall inclusive customer support
Personally assigned conciergeto manage your service
Replacements coveredfor when you need to move house or change your lifestyle
Payments and reimbursementshandled by us
Full flexibilitypause and change your routine whenever you need to
Last minute helpadd extra sessions whenever you need them
Organise after hours callswith our team to fit in with your schedule
Fully vetted and screened Monciergeswe use a four stage recruitment process that includes written assessment, one on one AND group
interviews
Insured and coveredYou'll be insured up to $10 mill
We hire them as our employeesso workers comp, insurance and wages are handled by us
We are a social enterprise so a core segment of our team are recent migrants hailing from all over the world. We work with
migrant communities throughout Melbourne and work hard to provide not only career opportunities for
these groups, but an opportunity to join our culture of care and build connections with Australian
families.
I went through three places before I found mtime and I'm so glad I did. These
ladies really
understand what is needed when a mother leaves the house and nothing has ever been too much for our
gorgeous nanny. Couldn't recommend highly enough!
Charity, small business owner
Couldn't recommend mtime more highly! What a service... I have been hoping and
praying for
something like this to come along for quite some time.
Bianca, small business owner
mtime were fantastic in helping me find someone to help out around the house when
I was pregnant with
my second baby... It can't be an easy task but they do their best in matching personalities and
go
above and beyond to find the best match possible.
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How to startCharity, small business owner
Bianca, small business owner
Deborah, Busy Professional