Would you like to come home to dinner, happy kids, and a clean home?
Hire a Moncierge
Someone who can cook, clean, babysit and take care of your life admin.
A nanny won't clean, a cleaner won't look after your kids - and even if you were to hire them both, you
still have dinner, errands and laundry to think about. We hire, train and match
parents with our Moncierges, family assistants who combine housekeeping and nannying tasks
into one role.
As a social enterprise and a job provider for the Flemington Revitalisation project, mtime partnered with
Valley Council to launch the Mooneetime project. The project runs until December 2019.
Our goal is to
create a sustainable and thriving mtime community in the City of Moonee Valley that provides support
for busy families and new jobs in the area.
In partnership with Moonee Valley Council, we are seeking 20 new families to use our Moncierge service as
our local jobs initiative in the Western suburbs of Melbourne. Your Moncierge will be a fellow resident of
Moonee Valley who
has engaged with the council to find meaningful work local to them.
What is the partnership with Moonee Valley Council?
Moonee Valley Council is seeking to support the women in their community with meaningful casual
work. We are chosen as a job provider.
How long is the trial?
You'll get to try two sessions with your Moncierge over 1-2
After the trial, you can either continue with the service, try a new Moncierge, or cancel and get
your joining fee back.
How much does it cost?
We charge $40/hr and annual membership of $149. A joining fee of $149 covers your first year of
Can I pause my membership?
Of course! You can pause your service for up to three months at a time. You will not be charged for
ongoing sessions throughout your pause, but pauses longer than 21 days will incur a $10/week as a
What is the minimum number of hours I can have?
Minimum hours of service is 3hrs/week. Most families have 6hrs of help a week in two 3hr visits.
Can I have the service fortnightly?
In order to ensure the commitment of your Moncierge, we have a minimum of 3hrs/week. However, if you
neighbour or friend who lives nearby and would like to split the service with them, this is
will both get two sessions to try the service (so one month in total for the trial) but you will
to sign up and pay the joining fee.
mtime were fantastic in helping me find someone to help out around the house when
I was pregnant with
my second baby... It can't be an easy task but they do their best in matching personalities and
above and beyond to find the best match possible.
Deborah, Busy Professional
Not in Moonee Valley City?
mtime is available in Melbourne's North, South East and Western Suburbs, additional areas
will be available soon!