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mtime Team

8 tips for hiring a housekeeper

With our tips for hiring a housekeeper you will know the steps you need to take to find the right person for your family.

Whether you are hiring a nanny, a housekeeper or a combination of the two, you want to find someone you can trust. Someone with a good work ethic who is reliable and thorough.

You probably already know that finding that person isn’t going to be easy. But with our tips for hiring a housekeeper you will know the steps you need to take to find the right person for your family.

1. Write a good job description

To improve your chances of finding the right person, you need a clear and articulate housekeeper job description. The more accurate and well-defined your job description is, the more likely any unsuitable candidates will self-select out.

In your job description you should include:

  • The hours you want the housekeeper to work, both as a weekly total and for each shift.
  • The tasks the housekeeper will be required to do.
  • Any particular skills or experience your housekeeper must have.
  • A little about you and why you are looking for a housekeeper.
  • The application process.

2. Ask for referrals

You never know the gold you may uncover if you ask around your network for housekeeper recommendations. 

A large number of our clients come to us from word of mouth referrals. It’s a great way to find trusted people and businesses.

This could be as simple as sending your job description to friends or sharing it on social media. If you are in any Facebook groups for your local area you could also ask there for recommendations.

3. Consider your total household requirements

Listen up because this is one of our top tips for hiring a housekeeper. Before you go into this process, be sure that you understand your total household requirements. 

If you take our household help quiz, you may actually be surprised at the results. Consider everything from cleaning to cooking, chores and even childcare. You will find that it is more effective to hire a nanny housekeeper who can take care of your complete household management rather than outsourcing a single element, or managing multiple suppliers and realising you still have support gaps.

4. Do your background research 

At a minimum you should be speaking to two referees who you can ask about the work ethic and character or your potential new housekeeper.

You should also ask them to complete a police background check. If they will be working with your children, a working with children check is also a good idea.

It’s one thing to have a good gut feeling about someone but make sure you do your research to confirm that gut feeling before you welcome them into your home.

5. Start with a trial session

Think of a trial session as a mini insurance policy. It is a good opportunity to test out how well you and the housekeeper get along, the quality of their work and whether you think they are the right person for the job.

If the trial session doesn’t work it, you’ll be back to your search… but it’s better than going down a path that is doomed to failure.

6. Set clear expectations from the start

No matter who you hire, if you don’t set clear expectations from the very beginning then you are setting yourself up for failure.

When both parties - you and your new housekeeper - understand the expectations and boundaries and have clear and open communication, you will develop a much stronger working relationship.

The kinds of expectations to establish are around how you communicate (phone, SMS, email), how much notice you require for a shift change and any specific information your housekeeper will need to work in your home.

7. Keep the communication channels open

Once your housekeeper has started working for you, it’s important to keep the communication channels open.

If something has changed that they need to know about - like where you keep the cleaning products - or if someone else will be in the home while they are working, you should tell them.

Good communication will help you uphold the expectations that you have mutually agreed upon.

8. Use an agency like mtime

With all of these tips for hiring a housekeeper, the best advice we can give you is to use an agency… that’s us!

We take care of the whole process for you. From writing the job description to finding you the right housekeeper and managing communication and expectations, we’re with you every step of the way.

Our housekeepers are called Moncierges and they are so much more than a standard housekeeper. They are a hybrid housekeeping nanny and can help with cooking, cleaning, chores and childcare.

Learn more about our service or sign up to start the process to find your new Moncierge.


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